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Privacy Policy
We’re committed to protecting your data and personal information while remaining transparent about how we operate and use your information.
CCi's Privacy Policy, effective as of January 1, 2021
PRIVACY POLICY
https://www.cciglobaltechnologies.com (the "Site") is owned and operated by CCi Global Technologies.
CCi Global Technologies is the data controller and can be contacted at:
• 877.615.7531
• 2820 King St E, Hamilton, ON L8G 1J5
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European
Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the
"GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection
Act 2018.
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so
under Article 6 of the GDPR.
We rely on the following legal basis to collect and process the personal data of users in the EU:
1. Processing of user personal data is necessary for us to take, at the request of a user, steps
before entering a contract or for the performance of a contract to which a user is a party.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated
on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy
Policy.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user
data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and
have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
We have implemented SOC2 related controls.
While we take all reasonable precautions to ensure that user data is secure and that users are
protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and
therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.
International Data Transfers
We transfer user personal data to the following countries:
1. Canada
2. United States of America
When we transfer user personal data, we will protect that data as described in this Privacy Policy and
comply with applicable legal requirements for transferring personal data internationally. If you are
located in the United Kingdom or the European Union, we will only transfer your personal data if:
1. The country your personal data is being transferred to has been deemed to have adequate data
protection by the European Commission or, if you are in the United Kingdom, by the United
Kingdom adequacy regulations; or
2. We have implemented appropriate safeguards in respect of the transfer. For example, the
recipient is a party to binding corporate rules, or we have entered into standard EU or United
Kingdom data protection contractual clauses with the recipient.
Your Rights as a User
Under the GDPR, you have the following rights:
1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.
Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that
we have collected personal data from a child under 16 years of age, the personal data will be deleted as
soon as possible. If a child under 16 years of age has provided us with personal data their parent or
guardian may contact our data protection officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data,
if we have disclosed your personal data and to who we disclosed your personal data, if you would like
your data to be deleted or modified in any way, or if you would like to exercise any of your other rights
under the GDPR, please contact our data protection officer here:
Steve E. Driz
(416) 888-7255
2820 King St E, Hamilton, ON L8G 1J5
Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track
the users of our Site over time and across third party websites and therefore do not respond to browser-
initiated DNT signals.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating
to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can
also choose to disable cookies entirely in your internet browser, but this may decrease the quality of
your user experience.
We use the following types of cookies on our Site:
1. Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your
selections are saved for your next visits; and
2. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data
on how you access our Site, for example data on the content you access, how long you stay on
our Site, etc.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and
to reflect any changes to our data collection process. When we amend this Privacy Policy we will update
the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review
our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by
email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the
contact methods listed in the Contact Information section so that we can, where possible, resolve the
issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a
supervisory authority. You also have the right to directly make a complaint to a supervisory authority.
You can lodge a complaint with a supervisory authority by contacting:
Contact Information
If you have any questions, concerns or complaints, you can contact our data protection officer, Steve E.
Driz, at:
• (416) 888-7255
• 2820 King St E, Hamilton, ON L8G 1J5
California Consumer Privacy Act Privacy Notice
Website: https://www.cciglobaltechnologies.com
This Privacy Notice supplements the https://www.cciglobaltechnologies.com Privacy Policy and applies
solely to California consumers who visit https://www.cciglobaltechnologies.com. Any terms defined in
the California Consumer Privacy Act of 2018 (“CCPA”) have the same meaning when used in this Privacy
Notice.
Information We Collect
We have collected the following categories of personal information about consumers in the past twelve
(12) months:
1. Identifiers such as a real name, alias, postal address, online identifier, internet protocol address,
email address, account name, social security number, driver’s license number, passport number,
or other similar identifiers;
2. Categories of personal information described in California customer records law (Cal. Civ. Code §
1798.80(e)) such as name, signature, social security number, physical characteristics or
description, address, telephone number, passport number, driver’s license or state identification
card number, insurance policy number, education, employment, employment history, bank
account number, credit card number, debit card number, or any other financial information,
medical information, or health insurance information; and
3. Characteristics of protected classifications under California or federal law, such as sex, race, age,
disability, national origin, or religion.
Sources of Information
We collect the categories of personal information listed above from the following categories of sources:
1. CCi Software.
Use of Personal Information
We may use or disclose personal information for one or more of the following business purposes:
1. Motor vehicle repair data analytics in rare cases, where applicable.
Sharing Personal Information
We have not disclosed consumer personal information in the past twelve (12) months, except for
collision repair performance surveys.
Sale of Personal Information
We have not sold consumer personal information in the past twelve (12) months.
Your Rights and Choices
The CPPA provides California residents with specific rights regarding their personal information. This
section describes your CCPA rights and explains how you can exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that https://www.cciglobaltechnologies.com disclose to you certain
information about our collection and use of your personal information in the past 12 months. Once we
receive and confirm your verifiable consumer request (see the Exercising Your Access and Deletion
Rights section below), we will disclose to you:
1. The categories of personal information we collected about you;
2. The categories of sources from which we collected personal information about you;
3. Our business or commercial purpose for collecting or selling personal information;
4. The categories of third parties with whom we share personal information; and
5. The specific pieces of personal information we have collected about you (also called a data
portability request).
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected and
retained, subject to certain exceptions. Once we have received and confirmed your verifiable consumer
request, we will delete, and direct any of our service providers to delete, your personal information
from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service
providers to:
1. Complete the transaction for which we collected the personal information, provide a good or
service that you requested, take actions reasonably anticipated within the context of our
ongoing business relationship with you, or otherwise
perform our contract with you;
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or
prosecute those responsible for such activities;
3. Debug products to identify and repair errors that impair existing intended functionality;
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights,
or exercise another right provided for by law;
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public
interest that adheres to all other applicable ethics and privacy laws, when deletion of the
information is likely to render impossible or seriously impair the research’s achievement, if you
previously provided informed consent;
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on
your relationship with us;
8. Comply with a legal obligation; or
9. Make other internal and lawful uses of that information that are compatible with the context in
which you provided it.
Exercising Your Access and Deletion Rights
To exercise your access and deletion rights described above, please submit a verifiable consumer
request to us at privacy@claimscorpinc.com.
You may only make a verifiable consumer request for access twice within a 12-month period. The
verifiable consumer request must:
1. Provide enough information for us to reasonably verify you are the person about whom we
collected personal information or an authorized representative; and
2. Describe your request with sufficient detail that allows us to properly understand, evaluate, and
respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your
identity or authority to make the request and confirm the personal information relates to you. You are
not required to make an account with us to make a verifiable consumer request. We will only use
personal information provided in a verifiable consumer request to verify the requestor's identity or
authority to make the request.
Response Timing and Format
We endeavour to respond to a verifiable consumer request within forty-five (45) days of its receipt. If
we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
We will deliver our written response electronically or by mail, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer
request's receipt. The response we provide will also explain the reasons we cannot comply with a
request, if applicable. For data portability requests, we will select a format to provide your personal
information that is readily usable and should allow you to transmit the information from one entity to
another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive,
repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you
why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
You have the right to not be discriminated against in pricing and services because you exercise any of
your CCPA rights. Unless permitted by the CCPA, we will not use whether or not you have exercised your
CCPA rights to:
1. Deny you goods or services;
2. Charge you different prices or rates for goods or services, including through granting discounts
or other benefits, or imposing penalties;
3. Provide you a different level or quality of goods or services; or
Suggest that you may receive a different price or rate for goods or services or a different level or
quality of goods or services.
Changes To This Privacy Notice
We may amend this Privacy Notice from time to time to maintain compliance with the law and to reflect
any changes to our data collection process. We recommend you check this Privacy Notice from time to
time to ensure you are aware of any changes. If necessary, we may notify you by email of Website
changes to this Privacy Notice.
Contact Information
If you have any questions or concerns, you can contact us at:
CCi Global Technologies
877.615.7531
2820 King St E, Hamilton, ON L8G 1J5